How Long Does it Take to Get a Custom Grinding Wheel?

Customized superabrasive grinding solutions have many advantages over conventional grinding wheels — primarily in performance. Custom CBN and Diamond grinding wheels improve efficiencies, last longer, and produce better quality results. Once you transition to a custom grinding wheel, the value of the investment becomes clear.

The question then turns to delivery and lead times. In business, time is money. Industry-standard lead times for custom grinding wheels can take 8 weeks or more. That’s a long time to wait for a critical part in your manufacturing process. CDT has made a reputation for fast delivery with a standard lead time of 4 weeks.

Need a tool in a hurry? Customers can request our Rush Program to expedite service for custom grinding wheel delivery in as little as 2 weeks. With manufacturing, every minute a machine is down, you feel the pinch. When a job is a rush, we work with our customers to get them up and running as soon as possible.

We pride ourselves on prompt service and communication. At any time, you can reach out to your CDT account representative to find out the status of your order, or email customer service at info@cdtusa.net. We send tracking numbers via email with your invoice when your order ships. You can also request tracking information through customer service at 800-443-6629 or through our website contact form.

Once you have placed an order with us, your wheel specifications will be held on file for quick processing and delivery of reorders through your account rep or our customer service department.

Lead times do not have to be a hurdle for transitioning to custom superabrasives. If you are looking for a better, faster grinding wheel alternative, let our service techs help you get the process started.